ORDER PROCESSING: 

Please allow up to 2 days to process your order. Expect an email within 2-3 days to let you know your order is on the way!

LOCAL DELIVERY 

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within UAE. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before 6 pm during store hours 9-6 pm will be processed the same day. Orders placed outside of these hours will be processed  the next day we are open. 

When your order is ready for delivery, you will receive an email with real-time tracking information. 

FLAT RATE SHIPPING 

Orders are generally shipped within 2-3 days using local delivery agents.  We do not ship outside of UAE at this time.

REFUNDS,, RETURNS AND EXCHANGES 

We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@homeai.ae with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at info@homeai.ae.